Studio Policies

At the time of your arrival, please wait in the reception area for your instructor prior to entering. Please do not enter the studio without an instructor in order to avoid interruptions to ongoing sessions. 

Please respect the tranquility of our studio by silencing your cell phones/watches, and taking phone calls outside. Bring all personal belongings including shoes inside the studio once you enter. 

Socks with grip bottoms are required for all private and group sessions. New socks are available for purchase for $10 each. 

One form of payment is expected prior to guarantee all bookings. If you are a client with standing weekly appointments, your card will be charged once you are out of sessions. Please request all Private, Duet and Semi-private sessions via telephone or email during business hours only, Monday through Friday, 8am to 3pm. 

Phone: 561-288-8151  Email: pilateslifeflorida@gmail.com 

While we do our best to return and accommodate all messages received outside of our business hours, please allow 24 to 48 hours for a response. 

Please cancel within 24 hours before your scheduled session to avoid a late charge. No exceptions will be made. If you need to cancel, please do so via the button on your confirmation or reminder email and your instructor will be notified immediately. You may also cancel by logging in to WellnessLiving via our website, or via our custom app Pilates Life Florida on your phone. 

While we appreciate the heads-up, voice/text messaging or emailing the studio to cancel your appointment WILL NOT notify your instructor immediately, and you may be subject to a charge. Please adhere to the cancellation procedure listed above. 

Please arrive early for class. Arriving late may forfeit your pass at the discretion of the instructor.

You must register for class at least one hour prior to the scheduled class time. Please use the button below to view the schedule and book class.

Class schedule is subject to change based on enrollment and instructors are subject to change without prior notice. If a class is cancelled for any reason you will be notified via email and will not be charged.

If you are unable to attend a class for which you have registered, please cancel within 12 hours before class time to avoid a late charge. No exceptions will be made. Be aware of classes you are waitlisted on, and cancel if you can no longer join. If you are added to class from the waitlist it is up to you to confirm your attendance, up to one hour prior to class start time. You may cancel by logging in to WellnessLiving via our website, or via our custom app Pilates Life Florida on your phone.

All purchases are final. We do not offer refunds; however, packages are transferable. Contact the studio for assistance.